Terms of Service

Last updated: March 2026 · Effective: March 2026

1. Acceptance of Terms

By creating an account or using Promptafire (“the Service”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Service. We may update these Terms at any time; continued use after changes constitutes acceptance.

2. Eligibility

You must be at least 18 years old to use the Service. By creating an account, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

3. Account Registration

You must provide accurate, complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at support@promptafire.com if you suspect unauthorized access.

4. Subscription and Payment

4a. Plans

Promptafire offers a free tier and paid subscription plans (“Pro,” “Team”). Paid plans are billed on a recurring monthly basis unless otherwise specified.

4b. Billing

Paid subscriptions are billed in advance on a monthly basis through Stripe, our payment processor. You authorize us to charge your payment method on file for recurring subscription fees.

4c. Price Changes

We may change subscription prices with 30 days' notice. Price changes take effect at the start of your next billing cycle after the notice period.

4d. Taxes

Prices are exclusive of applicable taxes unless stated otherwise. You are responsible for any applicable sales tax, VAT, GST, or similar taxes based on your jurisdiction.

5. Cancellation and Refunds

5a. Cancellation

You may cancel your subscription at any time through the Manage Subscription portal accessible from the Pricing page. Cancellation takes effect at the end of your current billing period — you will retain access to paid content until then.

5b. Refunds

We offer a 14-day money-back guarantee for new Pro subscribers. If you are not satisfied with the Service within 14 days of your first paid subscription, contact support@promptafire.com for a full refund. After 14 days, subscription fees are non-refundable. Partial-month refunds are not provided.

5c. Free Trial

If you signed up for a free trial, you will be charged the applicable subscription fee at the end of the trial period unless you cancel before the trial ends.

6. License and Content Usage

6a. License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service and its content for your personal, professional development purposes.

6b. Restrictions

  • Reproduce, redistribute, resell, or sublicense course content
  • Share your account credentials with others
  • Scrape, crawl, or systematically download course content
  • Use the Service to create a competing product
  • Remove any proprietary notices from course materials

6c. Your Content

You retain ownership of any original work you create using the Service (e.g., portfolio projects, prompt outputs). By submitting content for assessment or portfolio features, you grant us a limited license to store, display, and process that content for the purpose of providing the Service.

7. Intellectual Property

All course content, frameworks, assessments, and materials (including but not limited to the CLEAR Framework, Five-Block Framework, and AI+Human Decision Matrix) are the intellectual property of Promptafire and are protected by copyright law. Third-party product names referenced in course content (e.g., ChatGPT, Claude, HubSpot) are trademarks of their respective owners and are used for educational purposes under nominative fair use.

8. Certificates

Certificates of completion are issued based on meeting specified assessment criteria. Certificates represent completion of coursework and do not constitute a professional license, degree, or accreditation. We reserve the right to revoke certificates obtained through fraud or violation of these Terms.

9. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted or error-free, that course content will be accurate, complete, or current at all times, that completion of courses will result in employment, promotion, or specific career outcomes, or that AI tools and platforms described in courses will maintain the features or pricing described.

10. Limitation of Liability

To the maximum extent permitted by law, Promptafire shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

11. Educational Purpose Disclaimer

Promptafire provides educational content for professional development. Course content does not constitute professional, legal, financial, medical, or marketing advice. You are solely responsible for how you apply course concepts in your professional work. Results will vary based on individual effort, market conditions, and other factors.

12. AI-Generated Content Disclosure

Some course content, including example outputs, practice scenarios, and illustrative marketing copy, includes AI-generated text. All AI-generated content is reviewed and edited by human instructors. Fictional scenarios, brands, and statistics used for educational purposes are clearly labeled as such within the course materials.

13. Governing Law

These Terms are governed by the laws of Delaware, United States, without regard to conflict of law principles.

14. Dispute Resolution

Any dispute arising from these Terms or the Service shall be resolved through binding arbitration under the rules of the American Arbitration Association, conducted in Wilmington, Delaware. You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. Termination

We may suspend or terminate your account if you violate these Terms. Upon termination, your license to access paid content ends immediately, but these Terms (including limitations of liability and dispute resolution) survive termination.

16. Contact

Questions about these Terms? Contact us at support@promptafire.com.